TARION NEW HOME WARRANTY PROGRAM
ONE-YEAR WARRANTY PROTECTION:
TWO-YEAR WARRANTY PROTECTION:
SEVEN-YEAR WARRANTY PROTECTION:
PROTECTION AGAINST DELAYED CLOSING FOR FREEHOLD BUYERS:
A builder anticipating a delay in closing of more than 15 days must notify you at least 65 days before the original closing date and set a new closing date. The builder may extend the closing date once by up to 120 days, if you are given written notice at least 65 days before the closing date.
A builder anticipating a delay in closing of no more than 15 days beyond the original or extended date as outlined above must notify you at least 35 days before the original or extended closing date and set a new closing date.
The builder is allowed up to five days grace regarding last-minute closing delays without penalty. Beyond that, any builder who fails to give proper notice will be required to compensate you up to $100 a day for living expenses plus all direct costs caused by the delay, to a maximum of $5,000.
To be compensated, you must complete the purchase. If the builder refuses to close, call your TARION Office for information on how this will affect coverage. Keep your receipts for expenses. Claim forms are available from TARION. You must submit your claim in writing to TARION before the end of the first year warranty period.
There is no compensation for delays caused by events beyond the builder’s control, e.g., strikes, fires, civil insurrection, floods or acts of God, or for delays which are caused by the purchaser.
HOW TO RESOLVE YOUR COMPLAINT:
If TARION does not receive your notice in writing within the warranty period, your claim cannot be allowed. In your letter, describe the problem and ask the builder to correct it. Remember to include the enrolment number, your complete address, lot and plan numbers. Written notice of any complaint about a repair must be received by TARION within the time period for the repair warranty to apply.
NEW HOME PRE-DELIVERY INSPECTION (PDI):